The United States Department of Labor (2024) and the Bureau of Labor Statistics (2025) report that economic uncertainty, the rapid adoption of artificial intelligence (AI), and shifting worker demographics are reshaping today’s labor market and America’s workforce. Employers must act quickly and must rethink their strategies for attracting and retaining talent in this dynamic environment. To meet the performance demands of the 21st century, social enterprises will need to employ the best organizational and business practices, and they must hire the best talent. They must also invest in quality technical assistance, professional development training and coaching for optimal outcomes and to create welcoming workplaces, where each employee has an opportunity to excel, and is recognized for his/her humanity and professional contributions.
Social enterprisers positively impact cities and neighborhoods by increasing local access to essential resources and services. Whether they are running businesses with a social mission, government offices, a city recreation or housing program, non-profits, a private charity, community groups or organizations, human services agencies, an environmental justice group, or a public school or district office, those who work in social enterprises have the mission or responsibility for serving the American people and that is a special job. Social enterprisers continue to play a vital role in revitalizing families, communities and cities across America, at a time of shrinking resources and commitment to the social good within the private sector and in federal government. Those who foster a welcoming climate within their organizations, those who work to strengthen community bonds and those who help to inspire positive local and national identities provide necessary ingredients for a healthy vibrant society.
The city’s Job One Center creates jobs for marginalized groups, driving economic development and social change in partnership with state government.
J.B.’s Laundry operates as a regular laundromat by day, but at night opens its doors free of charge to unhoused residents, providing laundry services, bathroom access, and donated meals from local restaurants.
Total Community Action (TCA) serves those struggling with poverty, offering humanistic customer service that identifies client strengths, addresses mental health needs, and deescalates behavioral issues—all while inspiring hope and creating a welcoming and respectful climate.
The City’s finance department developed a replicable model for how they proactively support other city departments to maintain across the board fiscal compliance, rather than focusing on punitive measures, thus reducing violations and increasing city ratings and quality of life. A resulting culture of success positively influences public interactions and boosts local pride in the municipality.
PGSCC works with individuals, teams and organizations. It offers an array of customized executive, technical assistance, and professional development packages. Each client receives the support of a professional consulting team consisting of quality professionals who are experts in the areas that clients have contracted the agency to assist them with. It also offers a host of stand-alone monthly employee and/or social entrepreneur development workshops trainings as part of its PGSCC Social Enterprise Network.